Our Coverage Experts

Meet The Indemnity Team

Our coverage experts are passionate about resolving complex coverage disputes for policyholders. In fact, it’s all they do.

So whether you are at the very beginning of a disputed insurance claim, or a dispute with your insurer is well underway, Indemnity’s team are ready to stand by your business’ side and find a solution.

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Denise Eastlake

Managing Partner

Denise has over 17 years’ experience advising on complex/high value property damage, business interruption, construction, products and public liability losses. Denise also has expertise in climate change risks and the coverage issues arising out of those risks.
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Thomas Pangbourne

Managing Partner

Thomas is a Managing Partner at Indemnity. He is a leading specialist in resolving complex, high value financial lines coverage disputes with particular specialism in disputes under solicitors' PI policies.
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John Curran

Senior Partner

John is a Senior Partner at Indemnity. A leader in resolving complex Directors & Officers coverage disputes, John's practice also includes advising policyholders on disputed claims under the full spectrum of financial lines policies.
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James Morris

Founder, Head of AI & Innovation

James is Indemnity's Founder, Head of AI & Innovation. One of only a handful of senior policyholder lawyers to have seen coverage disputes from all sides, James is a recognised leader in the field of resolving complex, high value or high stakes claims.
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Rachel Auld

Legal Director

An ex-advisor to insurers, Rachel is a Legal Director at Indemnity with particular expertise in resolving financial lines and commercial property coverage disputes.
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Daniel Kellard

Associate

Daniel is an Associate at Indemnity with particular experience in resolving coverage disputes under financial lines and commercial property/business interruption policies.
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Esther (Yueer) Zhu

Associate

Esther joined Indemnity as an Associate in June 2024. Her expertise spans complex and high-value claims under a wide variety of insurance types. She is fluent in both English and Mandarin.
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Daniel McKeown

Associate

Daniel is an Associate at Indemnity, having joined in 2023 from a leading insurer-side practice. He brings particular expertise in resolving disputed property insurance claims.
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Nicole Lyon

Practice Manager

Nicole is Indemnity's Practice Manager. She ensures that the firm's technology, systems, financial processes and administration all allow us to deliver the impeccable service our clients expect.
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Victoria Adebayo

Legal & Operations Assistant

Victoria is the Legal and Operations Assistant in the Finance and Operations team. Her proactive approach ensures high operational efficiency and provides outstanding client service.
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